This privacy statement was last updated on September 8, 2025.

At Crowned, we attach great importance to your privacy. This privacy statement explains which personal data we collect, why we process this data, and how we handle it.

1. Data Controller

Crowned (part of Media & Marketing Partner) is responsible for the processing of your personal data.
Contact: Kristiaan Polgar – contact@crowned.be

2. What data do we collect?

We may collect and process the following personal data:

• Identification data: last name, first name, address, telephone number, email address.
• Business data: company name, VAT number, job title, billing information.
• Usage data: login, password, preferences, activities within the platform.
• Communication data: messages sent via Crowned, quotes, requests, and responses.
• Technical data: IP address, browser data, cookies (see Cookie Policy).

3. Purposes of processing

Your personal data are processed for the following purposes:

1. Providing access to the platform and the services of Crowned.
2. Facilitating communication between suppliers and members.
3. Handling requests, quotes, and collaborations.
4. Invoicing and administration.
5. Marketing communication (if you consent to this).
6. Improving our website, services, and security.

4. Legal basis for processing

We process personal data based on:

• Performance of a contract (e.g., access to our platform, processing of requests).
• Legal obligation (e.g., accounting data).
• Consent (e.g., newsletter, marketing communication).
• Legitimate interest (e.g., security, internal reporting).

5. Sharing of data

Your data may be shared with:

• Suppliers and service providers who receive a request or quote via Crowned.
• External partners providing technical or administrative support (hosting, IT, accounting).
• Government authorities if legally required.

We never sell your data to third parties.

6. Retention period

Personal data are stored no longer than is necessary for the purposes for which they were collected, taking into account legal retention periods (e.g., accounting: 7 years).

7. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

8. Your rights

You have the right at all times to:

• Access your data.
• Rectification or supplementation.
• Erasure (“right to be forgotten”).
• Restriction of processing.
• Data portability.
• Object to processing for direct marketing.

You can exercise these rights by contacting us via contact@crowned.be.

9. Cookies

Crowned uses cookies and similar technologies to improve user experience and collect statistics. Please consult our separate cookie policy for more information.

10. Changes

We reserve the right to adjust this privacy statement at any time. The most recent version is always published on www.crowned.be.